JJ Ramberg shares 183 Essential Tips that will Transform Your Small Business

JJ Ramberg 183 essential tips that will transform your small businessJJ Ramberg shares 183 essential tips that will transform your small business in her book, It’s Your Business.

Three of the most poignant topics she covers in her book include: End customer interactions on a positive note, Respond to negative customer feedback positively, Partner with people who reach a similar audience.

One of the most awkward situations for a business leader is responding to negative feedback. I cringe every time I see someone slam the customer, respond with hate, or completely disregard the person’s comments.

Always be courteous when someone leaves a review or comment. It is often harder for a customer to leave a bad review than to just never let you know.

As a business leader you need to know all the good and bad about your business. Otherwise, you will never be able to correct issues that could potentially close your doors.


About Anna Campbell

Passionate about living life and using business as a force for good. Let's get together for coffee & discover your company's full potential. #bthechange Website: http://mrsannacampbell.com

Posted on March 3, 2015, in Business Communication and tagged , , , , , , , , . Bookmark the permalink. Leave a comment.

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